There’s an interesting critique of the business moguls on TV (Trump, Cuban, and Branson) and their leadership flaws in today’s Globe and Mail (Reality TV reveals real-life leaders’ flaws).
While each might provide great theater (Cuban and his reality show aside), I wouldn’t hold any of them up as outstanding models of leadership. But then, maybe it was foolish to expect this anyway.
Netnography: Doing Ethnographic Research Online by Robert V Kozinets
Connected: The Surprising Power of Our Social Networks and How They Shape Our Lives by Nicholas A. Christakis, James H. Fowler
Excellence By Design: Transforming Workplace and Work Practice by Turid H. Horgen, Michael L. Joroff, William L. Porter, Donald A. Schon
Bailey WorkPlay is a customer experience consultancy based in Austin TX. We specialize in helping businesses become even more focused on their customers through research, strategy, and design implementation. Our singular goal is to create extraordinary experiences that get your customers talking and craving an even deeper relationship with your business.
