What? Listen?? What an interesting concept! I’m reminded of something I read somewhere from Jerry Hirschberg of Nissan. When we sense the 2 D’s coming up in our communication events (Defensiveness and Debating) we need to combat them with the 2 L’s (Listening and Learning). I wrote about it on my blog a while ago (http://youalreadyknowthisstuff.blogspot.com/2005/04/two-ds-and-two-ls.html).

I’m with you – yet again! You ROCK!!!