…but the flesh has been oh so weak. I’ve got all this really good stuff swimming around in my head, but this week has been a wild one for me. Busy, but good in all the right ways.

Look out for some blog posts exploring the nature of commitment and trust and my learnings from what is turning out to be one of the most useful books I’ve read in quite a while, How the Way We Talk Can Change the Way We Work : Seven Languages for Transformation by Robert Kegan & Lisa Laskow Lahey.

And for those of you who read The Custo/Member Experience, I’m working on some ideas around change management, the slippery essence of the personal experience, and some contrarian perceptions of traditional association tactics. And for those of you who worry that it’s turning into an association-focused blog (okay, I’m getting worried about that), don’t fret. I’m in the process of developing some concepts that can easily be applied across for profit and non profit businesses.

Have patience with me. I promise that it will be worth the wait.