Comments on: Creating A Passionate Experience Is An Inside Job http://www.baileyworkplay.com/2005/09/creating-a-passionate-experience-is-an-inside-job/ Rethinking Customer Experience & Marketing Tue, 07 Feb 2012 12:56:05 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Resonance Partnership Blog http://www.baileyworkplay.com/2005/09/creating-a-passionate-experience-is-an-inside-job/comment-page-1/#comment-192 Resonance Partnership Blog Thu, 29 Sep 2005 09:05:27 +0000 http://baileyworkplay.com/2005/09/02/creating-a-passionate-experience-is-an-inside-job/#comment-192 <strong>Empathy 101</strong> This morning's WSJ had an article titled "Teaching Doctor's To Be Nicer"...OK, so the point is customer service, customer relationships, customer experience. Yes, I think it applies to doctors, also. I also think most doctors don't view their patients ... Empathy 101

This morning’s WSJ had an article titled “Teaching Doctor’s To Be Nicer”…OK, so the point is customer service, customer relationships, customer experience. Yes, I think it applies to doctors, also. I also think most doctors don’t view their patients …

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