Articles Archive for 11 October 2006
Business »
A lot of my new work still has a heavy customer focus to it. And fortunately, I work for a company that is trying to "get it" when it comes to cultivating relationships and delivering service. When I need to be reminded of my own beliefs in working with my customers, there are a few blogs that consistently deliver. One is the fairly new BuzzCustomer.com and it's doing a good job keeping me focused on the value of good service practices and the consequences of treating customers like dirt. Here's a roundup of the good, bad, and just plain funny......
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