http://www.baileyworkplay.com/2007/02/its-about-the-relationship-stupid/ Rethinking Customer Experience & Marketing Tue, 07 Feb 2012 12:56:05 +0000 hourly 1 http://wordpress.org/?v=3.3.1 http://www.baileyworkplay.com/2007/02/its-about-the-relationship-stupid/comment-page-1/#comment-482 Chris Bailey Sat, 17 Feb 2007 17:50:22 +0000 http://baileyworkplay.com/2007/02/16/its-about-the-relationship-stupid/#comment-482 Hi Rosa. As your clients will surely confirm, the D5M works. It's just important to start with something. Imagine what would happen if executives would at least do a <i>weekly</i> five minute program. And then make it a habit. Make it a time to really know who is working for you and with you. How much more successful would our businesses be? Keep up the great work you do, Rosa. It's an inspiration to all us mainlanders :) Hi Rosa. As your clients will surely confirm, the D5M works. It’s just important to start with something. Imagine what would happen if executives would at least do a weekly five minute program. And then make it a habit. Make it a time to really know who is working for you and with you. How much more successful would our businesses be? Keep up the great work you do, Rosa. It’s an inspiration to all us mainlanders

]]> http://www.baileyworkplay.com/2007/02/its-about-the-relationship-stupid/comment-page-1/#comment-483 Rosa Say Sat, 17 Feb 2007 06:25:34 +0000 http://baileyworkplay.com/2007/02/16/its-about-the-relationship-stupid/#comment-483 Aloha Chris, Thank you for the good words about the D5M; it’s become the staple of all the coaching I do with the executives in my program because it achieves exactly what you suggest here – it gets them talking one-on-one, person-to-person, with everyone in the organization that they should be accepting total responsibility for. You can’t lead if your people don’t know you, and admire you enough to follow you. As you point out here, they also expect you to empathize with what they go through in the trenches … no one’s gonna follow a leader they think has blinders on. Good coaching! Aloha Chris,
Thank you for the good words about the D5M; it’s become the staple of all the coaching I do with the executives in my program because it achieves exactly what you suggest here – it gets them talking one-on-one, person-to-person, with everyone in the organization that they should be accepting total responsibility for. You can’t lead if your people don’t know you, and admire you enough to follow you. As you point out here, they also expect you to empathize with what they go through in the trenches … no one’s gonna follow a leader they think has blinders on.
Good coaching!

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