Archive | September, 2008

Matt Millen and the Art of Poor Management

by on September 25, 2008 in Work

For those of you who follow football, the firing of Matt Millen should not come as a great shock (and for those of you who happen to still follow Detroit Lions football, it likely comes as a Day of Liberation). If you don’t happen to follow or care for the american-style pigskin sport, this is just another example of what happens when you hire someone to manager your operations who has technical experience and passion, but next to zero management ability. The fact is that while anyone can be a manager, not everyone is actually good at it.

One of Millen’s former employees, coach Steve Mariucci, had this to say:

Matt’s interest really wasn’t there. I don’t think he was equipped with his background to do a good job. He certainly had an interest, certainly loves football, he certainly has a passion, but I think his skills would say that he simply didn’t have the experience to do a good job in management.

That’s not to say that he couldn’t have learned and honed his management craft because let’s face it…management is something that can only be learned through practice. However, judging by the fact that he made rather curious personnel moves throughout his tenure and other poor decisions that led to a 31-84 record over the last eight seasons, I would wager against that idea.

But luckily, failing doesn’t mean failure. Here’s hoping that Millen does find what he’s good at and runs wild with it.

Why Job Fit Is Important To Your Confidence

by on September 10, 2008 in Career

Unless you’re one of the exceptionally rare and fortunate individuals who has always landed in the right job, you’ve had at least one job that didn’t fit right. Like a pair of shoes three sizes to large or small, it always felt poorly aligned with who you are and your unique set of talents. Maybe you’re in one of these jobs right now. If so, let me ask you a few questions:

  • Do you often question your own personal value?
  • Do you sometimes feel a distinct lack of confidence in your abilities?
  • Do you feel marginalized and demotivated?
  • Do you wonder if you’re professionally valuable not only within your current organization, but possibly in future organizations, as well?

When we talk about job fit, at least on a surface level, we may understand its importance. But there is a deeper level to job fit which affects us psychologically. Here, we begin to form stories about ourselves. If the fit is wrong, then it’s much easier to create stories that the reason it’s wrong is because of what we’re doing. We tend to pin the blame on ourselves. If we’re not getting it, then it must be because of a deficit of ours, rather than the actual job or even the organizational structure supporting the job.

I’m not suggesting that we should throw personal responsibility out the window. But all too often, we take a bad job fit and assume all the responsibility for not doing well, not feeling content with our work, not feeling that we’re bring our best into the world everyday.

Instead, let’s take a breathe, back up, and consider a bigger perspective. Let’s get curious about whether we’re doing a job or in a position that uniquely fits us. Let’s think of how our work can create a healthier livelihood for ourselves. Let’s hold true to the knowledge that we do have choices about how we live each day.

ExtraPlay #1: Michelle Malay Carter has written a concise and extremely useful post on how to think about job fit (or what she calls work levels).

ExtraPlay #2: Rosa Say continues her terrific series this week with a post clarifying the differences between a job and work…well worth checking out.

Latest Research: Using A Symbolic Approach To Connect Organizational and Corporate Cultures

by on September 4, 2008 in Business

As I progress into my Business Anthropology grad work, you’ll start seeing most of the discoveries, insights, and developed applications here either in the form of blogposts or downloadable resources. Look for a new Portfolio page soon.

Over the summer, I did some introductory research on culture in business. What might come as a bit of a shock to most managers within organizations is that the concept of “culture” that’s been thrown around for the last 30 years isn’t really culture in the purest (or at least anthropological) sense. Below is the introduction to my paper; you can download the full article here [pdf].

Culture in Business: Using a Symbolic Approach to Connect Organizational and Corporate Cultures

Introduction
In trying to understand the modern business organization, few concepts have been applied (and misapplied) by management and organizational theorists as frequently as culture. The genesis of this is likely the publishing of Deal and Kennedy’s Corporate Cultures and Peters and Waterman’s In Search of Excellence, both best-sellers in the early 1980s (Hamada 1998:1; Gamst 1989:15; Jordan 1989:2). Both non-anthropological works had a considerable impact on business thinking and in many ways challenged the idea of what culture is. Since then, the idea that culture exists in organizations has grown in acceptance to the point where most business leaders now take it for granted. And herein lies a significant problem for organizations: over the past thirty years the richness and salience of the culture concept has been diluted and devalued by the prevailing conventional wisdom. It is considered yet another faddish management tool rather than a valuable social process that reveals the holistic nature of human group behavior.

Today, when management talks about culture within their organizations, they often focus on tacit qualities they want to encourage among their employees or they use culture as a branding tool for attracting new employees and retaining current ones. While I don’t want to completely disparage the intent behind these efforts, I do argue that these simplistic and directive efforts ignore the complex symbolic and individualistic meanings that exist within an organization. It’s these symbols that help define the structure of the culture and ultimately guide the behavior of the organization’s employees.

In this paper I explore how culture has come to be defined and applied in the business organization and how this differs from the more traditional concepts of culture as developed by anthropologists. This contrast will be important as I examine organizational culture as viewed from a symbolic analysis. This paper will show how the theories of symbolic anthropology can provide a useful understanding of culture that reveals how organizational actors formulate meaning and reality in their collective work.

Download the full article [pdf]

September Is A Perfect Month To Talk About Work

by on September 3, 2008 in Work

My dear friend Rosa Say is writing a month-long theme on Ho’ohana and worthwhile work that is well worth tracking and reading. Today, she answers the question: Why bother with Ho‘ohana, and “Worthwhile Work” at all?

The basic definition of Ho‘ohana is this: “Ho‘ohana is the value of worthwhile work. Work can, and should be a time when you are working to bring meaning, fulfillment and fun to the life you lead.”

So, what you doing to bring meaning to what you do?