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Iron Man Puts A Beatdown On Best Practices

12.27.2008 | Chris Bailey

I love Iron Man. It just happens to be one of my favorite (and best written) comic book series being published right now. And as for the movie…I saw it twice in the theater and I’ve seen it three times since buying it on DVD. On my daily walk this morning, Black Sabbath’s Iron Man came up on my iPod and I started to think about scenes from the movie. One particular scene flashed across my thoughts and led me down an interesting path of reflection.

[SPOILER ALERT: the scene below is a crucial plot point so if you haven't seen Iron Man...Wait...you haven't? Okay, hurry up, buy it, and watch it...then come back. I'll wait.]

Toward the end of the movie, Tony Stark/Iron Man battles his business partner, Obadiah Stane, who proves to be a megalomaniacal character with no remorse when it comes to selling weapons to both the U.S. and the terrorists that the U.S. fights. Stane also manages to steal the designs of Tony’s armor and has his engineers secretly build a much larger, more powerful version, which – at least in the comics – is referred to as the Iron Monger armor. So, this final smackdown between two metal giants becomes one between creator and imitator. Which, to me, is the connection to the fallacy of best practices.

Because Stane didn’t understand how his armor really worked, he became overreliant on someone else’s technology. Our heroic Iron Man took advantage of this by climbing on his back and ripping out Stane’s weapon targeting system which ultimately proved to be crucial to the villain’s defeat.

This isn’t the first time I’ve teed off on best practices (see here), but I’m also not completely opposed to them, either. The critical difference is how they are applied. If you blindly accept best practices without fully considering how they’ll work or without determining how they’ll integrate with your own systems, then you’re missing the whole point. And you’re likely in for a surprise when you find that you get some exceptionally poor results.

Instead, try this: BE UNIQUE for goodness sake. You have all kinds of creative ideas floating around your organization. They exist inside the heads of your people. Rather than looking for that next great idea outside your organization, look inside. Your people are the ones who have an intimate grasp of the challenges you all face…and likely they have some solutions, as well.

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2 Responses to “Iron Man Puts A Beatdown On Best Practices”

  1. Kare Anderson Reply

    You have sure jumpstarted the new year with a relevant post.

    A hybrid of your ideas to BE UNIQUE is to partner with
    (but, per your story, not overly rely upon)
    another business or other organization
    that serves the same kind of customers as you do
    - using a method that enables you + your partner
    to further differentiate from the competitors,
    to each become the top-of-mind choice
    in your mutual market

    To prime the pump of SmartPartnering brainstormingfor your kind of business
    here’s three methods that have worked for others:

    • Bundle product/services for a situational sale.
    • Offer your biggest customers a gift (provide by your partner) and reciprocate with your partner
    • Co-create a how-to tip sheet (that can also be an e-sheet, guest column, etc.)

    Especially in a volatile economy where cash is king, it is wise to forge partnerships
    to attract more warmed up customers while spending less.

    BTW, what is the biggest way you are going to change how you do business this year, CB?

  2. Chris Bailey Reply

    Kare, I love this. You show very simply and elegantly how to build a strong differential in the marketplace in a way that doesn’t mean going it alone…which shows your unique and wonderful talent for pulling people together :)

    You leave me with a great question, to boot. The beautiful thing is that I’m in the process of collaborating with a few others on different projects that meld our own talents, relationships, and expertise into differentiated services. So, I’m taking a page from the Moving from Me to We playbook and not trying to go it alone myself.

    I appreciate your insight and question. For others…how would you answer Kare’s question?

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I help business leaders and their organizations improve how they relate to their customers, employees, and other critical stakeholders. It’s born out of my belief that individuals crave meaningful relationships and want to be involved with companies that connect with them personally. I’m devoted to helping organizations discover the unique qualities that make them remarkable.

I’m currently a Master’s student at the University of North Texas studying business anthropology.

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