Comments on: The Art Of Volunteer Engagement http://www.baileyworkplay.com/2009/03/the-art-of-volunteer-engagement/ Rethinking Customer Experience & Marketing Tue, 07 Feb 2012 12:56:05 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Chris Bailey http://www.baileyworkplay.com/2009/03/the-art-of-volunteer-engagement/comment-page-1/#comment-1114 Chris Bailey Mon, 02 Nov 2009 13:24:41 +0000 http://www.gravit8.com/?p=94#comment-1114 Jane, I absolutely agree with your assessment and your comment that a great experience that benefits both nonprofit and volunteer begins at the "attraction stage." Thanks for adding your voice. Jane, I absolutely agree with your assessment and your comment that a great experience that benefits both nonprofit and volunteer begins at the “attraction stage.” Thanks for adding your voice.

]]> By: Jane http://www.baileyworkplay.com/2009/03/the-art-of-volunteer-engagement/comment-page-1/#comment-1113 Jane Thu, 29 Oct 2009 15:57:55 +0000 http://www.gravit8.com/?p=94#comment-1113 My experience of volunteering and 'managing volunteers' is that volunteers are not always informed of the role they are initially required to carry out and are often not selected via a formal process. Mostly they are 'recruited' because of their interest and empathy with the cause. This can lead to disappointed volunteers as their reason for volunteering and the skills they thought they could use can be miles apart from the organisation's needs. Positive ongoing volunteer engagement has to start at the attraction stage of the volunteer engagement cycle. My experience of volunteering and 'managing volunteers' is that volunteers are not always informed of the role they are initially required to carry out and are often not selected via a formal process. Mostly they are 'recruited' because of their interest and empathy with the cause. This can lead to disappointed volunteers as their reason for volunteering and the skills they thought they could use can be miles apart from the organisation's needs. Positive ongoing volunteer engagement has to start at the attraction stage of the volunteer engagement cycle.

]]> By: Chris Bailey http://www.baileyworkplay.com/2009/03/the-art-of-volunteer-engagement/comment-page-1/#comment-1112 Chris Bailey Thu, 26 Mar 2009 01:48:54 +0000 http://www.gravit8.com/?p=94#comment-1112 When I managed membership departments, I always encouraged my staff to join ASAE or any other association not only for the professional development but to experience what its like to be a member. Through that experience, you gain some empathy for your own members' issues and learn what you can do better. BTW, love reading that one of your favorite volunteer experiences was serving beer at a beerfest! That's volunteering that I could drink to. When I managed membership departments, I always encouraged my staff to join ASAE or any other association not only for the professional development but to experience what its like to be a member. Through that experience, you gain some empathy for your own members’ issues and learn what you can do better.

BTW, love reading that one of your favorite volunteer experiences was serving beer at a beerfest! That’s volunteering that I could drink to.

]]> By: Deirdre Reid http://www.baileyworkplay.com/2009/03/the-art-of-volunteer-engagement/comment-page-1/#comment-1111 Deirdre Reid Wed, 25 Mar 2009 16:20:11 +0000 http://www.gravit8.com/?p=94#comment-1111 I've been thinking about volunteers too -- what motivates them, what keeps them coming back. I just wrote yesterday about my favorite volunteer experiences as a way to get inside the volunteer's mind (in this case, my own). I hadn't thought about the WOMM factor but volunteers do share good experiences with friends, I did. I’ve been thinking about volunteers too — what motivates them, what keeps them coming back. I just wrote yesterday about my favorite volunteer experiences as a way to get inside the volunteer’s mind (in this case, my own). I hadn’t thought about the WOMM factor but volunteers do share good experiences with friends, I did.

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