Creating policies for blogging, social media, and the like is a murky area for most organizations. And let’s face it: most of us don’t actually enjoy writing this stuff (or maybe that’s just me). This is why it’s always nice to find a list of good policy examples from which we can swipe and alter for our own purposes. Enjoy!
http://123socialmedia.com/2009/01/23/social-media-policy-examples/
Netnography: Doing Ethnographic Research Online by Robert V Kozinets
Connected: The Surprising Power of Our Social Networks and How They Shape Our Lives by Nicholas A. Christakis, James H. Fowler
Excellence By Design: Transforming Workplace and Work Practice by Turid H. Horgen, Michael L. Joroff, William L. Porter, Donald A. Schon
Bailey WorkPlay is a customer experience consultancy based in Austin TX. We specialize in helping businesses become even more focused on their customers through research, strategy, and design implementation. Our singular goal is to create extraordinary experiences that get your customers talking and craving an even deeper relationship with your business.
