Why Social Media is Like a Gigantic Refrigerator

Today, my youngest daughter, Katie, brought home something super-incredible and imaginative she did in art class. She was so proud of her work she practically burst through the front door so she could show me. And indeed, it was something to take pride in.

What did I do with it? Did I bury it under my papers or throw it aside with the bills? Nope. I hung it on the fridge so everyone in the family could admire it. And for Katie, it serves as a visible reminder of her own creative talents.

Isn’t this what social media is…a big whopping refrigerator? Each of us has the ability to create something magnificent and now share with the world. We get to be kids again complete with the same giddy excitement we once got when proudly sharing work.

Now, let’s flip this around a bit. As a company, are you creating a fridge for your customers to post their own proudly created content? Perhaps a video or pictures showing what they made using your product? Or a story about how your service made their day (or work) better? (Nonprofit organizations, you can feel free to ask yourself similar questions.) Imagine how much your customers will feel about your company if you give them a place to show off their best work? If they’re like Katie, they’ll be beaming from ear-to-ear.

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