Why It’s Not Smart To Assume Universal Values

Think those values around ethical research you have are universal? Think again. The folks at Mind Hacks point to an interesting article from the Dana Foundation about how different cultures share different worldviews of ideas like knowledge, ownership and anonymity.

The scientific method itself also conflicts with indigenous Canadian peoples’ worldview. Most scientists consider knowledge to be objective, evidence-based, and individualistic. It resides within individuals, and scientific research aims to obtain this knowledge from groups of individuals and natural phenomena, to construct an objective view of the truth. By contrast, many indigenous peoples view knowledge as relational—it is received and constructed from one’s relationships with other people, including that which is passed down from ancestors, and with the relationship with the natural world.

What does this mean for market researchers and business anthropologists? It’s yet another cautionary message that simply assuming each population we study shares our values can yield very poor insights. Not every organizational culture is the same. Study companies for just a short time and you’ll notice that each one assigns different values and meanings to knowledge, collaboration, and leadership.

So rather than starting from a place of knowing how an organization works, thinks, and behaves, we have to take a few steps back to that place of unknowing. Otherwise, our research becomes more a study of ourselves instead of our actual subjects.

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About Chris Bailey

I've been involved in marketing, branding, and communications for nearly 15 years. I'm also a business anthropologist and have helped companies better understand and improve their customer experience. I've led teams that conquered extraordinary challenges, coached professionals toward greatness in their careers, started a couple of businesses. I tend to think of myself as a seeker of learning and insight. Bailey WorkPlay is the chronicle of my journey. Glad you're here to come along for the ride.

2 Responses to “Why It’s Not Smart To Assume Universal Values”

  1. Clay Spinuzzi January 21, 2011 at 9:34 am # Reply

    For me, nothing gets the message across quite like a picture of a baby with a machete.
    http://spinuzzi.blogspot.com/2010/08/reading-cult
    My recent post Upcoming appearances

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