Howdy, folks. If you’re looking for more info about me you’re in the right spot. I’m a customer experience designer, marketer, anthropologist, and business strategist. For nearly 15 years, I’ve had the good fortune of working with many terrific businesses and nonprofits and lead their branding, communications, and customer experience initiatives. I’ve enjoyed a diverse career as a membership development director, client services professional, marketing executive, career coach, and entrepreneur.
I’m also a frequent speaker at conferences and private events, talking about the intersection of the web, marketing, and business culture. I’m rather proud to say I live in Austin TX with my wife Carrie, two daughters, and two Boston Terriers. When I’m not working, I try to find time to read histories and science fiction; hike and camp; listen to indie music and classic heavy metal; and travel. And each fall, I truly live and die with Pittsburgh Steelers football.