The genesis of the tweet below (and this blogpost) was a realization late last night that I am my own enemy to growing my blog. Bailey WorkPlay has existed since 2004 in various incarnations. To date it contains nearly 500 posts, some of which have been featured on AllTop, The Social Customer, and The Customer Collective. Over the past few months, I was getting more and more angry about my relatively low readership and lack of general awareness.
is it possible to write a blog that’s both well-done and sucks at the same time? answer is yes and proof is my own blog. today that changes
— Chris Bailey (@chriscognito) March 16, 2012
I kept brooding that after eight years it still shouldn’t be this hard to build and keep an audience. This thinking was exacerbated lately by having a handful of people tell me – based on reading this blog – that writing is one of my key strengths. Well, if it’s one of my strengths, then why the hell don’t I have more readers?
But all of that angst ignored the fact that the problem is not “out there.” The problem – and responsibility for solving it – lies solely with me.
Here’s the question that is now driving my actions: Am I prepared and committed to doing the work of building an audience and growing my awareness as someone with expertise in marketing, branding, and customer experience?
If the answer is “Yes” then that means I need to commit to a few things if I want to win more blog readers:
- Post more frequently. Probably at least once per week, preferably 2x if at all possible. I can’t blame others for not being consistent readers if I’m not posting great content consistently.
- Improve my titles and other copywriting techniques. I’m wagering the single biggest reason why I don’t get many clicks is because I give throwaway titles to my writings. I’m opening myself to learning from smart practitioners such as Mack Collier and the folks over at Copyblogger.
- Bring even more “me” into each post. Tell more stories. Open the kimono just a bit more. I’d like to thank this post from Entrepreneur and this one from Amber Mac at Fast Company for the inspiration here.
But enough about me…what about you? Are you satisfied with your reach and influence as a blogger? Take it further. Is there another area in your life where things are just not where you want them to be? If so, stop looking for answers or blaming others out there. Look inside, instead.
I don’t get them everyday, but today I received three emails from assorted PR agencies that kind of struck a nerve. I’m not technically in public relations, but I am heavily involved in communications so I know a thing or two about what works and what really sucks. Don’t worry…this isn’t going to be a “Bash PR” post. Well, at least not totally. Instead, I’m hoping I can offer some feedback to those in the PR profession who might listen and take heed.
Peter Drucker once said, “The most important thing in communication is hearing what isn’t said.” Exactly…and I’d also suggest hearing what isn’t said is just as important in building a remarkable customer experience.
I hate the holiday shopping hoards and the inevitable battle against the sea of over-tired and under-patient humanity. Thank heavens for the internet. I try to do most of my Christmas shopping online these days, but it’s almost unavoidable that I’ll need to pick at least one gift up at an actual brick-and-mortar store. So it is that I found myself at one of the local upscale outdoor shopping centers that are prevalent throughout Austin. These places are far more than your everyday, pedestrian strip malls. They have immaculate boulevards and well-landscaped walkways to entice us weary shoppers out of our hard-earned money by convincing us we’re far more cosmopolitan than we might actually be. These shopping centers also have their typical upscale retail establishments like J. Crew, Coach and Burberry with their artfully designed storefronts. But as I entered another of these stores, I found myself faced with a parallel to something I see frequently in my work.
