Last week, I delivered a presentation to Freelance Austin called, Being A Margaret Mead For Your Freelance Business…Or, If Margaret Mead Had To File A 1099. I argue that the toolset we anthropologists use can provide useful ideas for helping freelancers improve their business.
Thanks to the good folks at Freelance Austin for offering me a stage to talk to their members.
Turn me to stone
Do anything you want with me
Cover my eyes
There’s nothing more they need to see
Turn me to stone
Before there’s nothing left of me
Make me a rock
And not what I appear to be
Turn me to stone
Turn me to stone
Stereotomy – The Alan Parsons Project
Once upon a time I was a hiring manager, and perhaps if fate has its way again, I’ll be in a position with this type of responsibility again soon. But for now, I’m on the other side of the desk. After reviewing some recent hires by prominent organizations, a rather interesting pattern emerged: how similar the hires are to each other…and to the hiring manager.
Hiring people like us is safe. It means we don’t have to challenge our own comfort zones. We’re getting people who fit a mold that we’ve already defined as “successful.” But I’ll argue these reasons are built on bad assumptions, made worse by the constant pressures of change and innovation. Hiring people who fit a highly pre-defined mold is a sure path toward stagnation. If you’re in a hiring position, here are a few questions to consider:
I’ve been there and intimately know the challenges of making the best hires possible. Just be mindful of why you’re hiring a particular skillset or background. Is it to mimic your own identity and preferred beliefs of past success? Or is it to add greater depth and diversity of ideas to your team and organization?
photo credit: tsuda (via Flickr)
I’m not the best one to talk about to-do lists, Getting Things Done, or the other various thinkings about task management. All too often, I still find myself just keeping those various things that need to be completed inside my head. I do have a Pro account with Remember the Milk so I can sync my tasks with my BlackBerry but it doesn’t take long for me to neglect the lists. Perhaps its a lack of discipline, but that’s not to say that I’m not productive…okay, maybe I’m not as productive as I could be.
Now I’ve heard plenty of people talk about the necessity of getting things out of my head and onto paper or a screen – something visible so I don’t have to try to remember it all. It’s that process of trying to mentally corral all those sundry tasks needing to be done where trouble lies for most of us. When was the last time you knew you had several things to do, but couldn’t remember them all? Or worse yet, knew exactly all the things that had to be done that day and felt overcome by a feeling of hyperanxious dread?
That last feeling was mine this morning…until I heard this story on NPR’s Morning Edition. Jad Abumrad and Robert Krulwich from Radiolab talked about an interesting experiment conducted by Stanford University professor Baba Shiv. It turns out that when we store all of these tasks (or anything really) inside our brain’s short-term memory, our rational self becomes overloaded giving our emotional self space to take over. It certainly gives greater insight into the panicky feeling I was wrestling with earlier today.
Here’s the page for Willpower and the Slacker Brain (but definitely listen to the audio story…it’s both entertaining and enlightening):
What do you think? Make sense to you?
photo credit: kristinized (via Flicker)
How many of us have ever felt like Vince Young, quarterback for the NFL’s Tennessee Titans? He was once a heralded first round draft pick by the Titans but after a knee injury in his first game of the 2008 season, he was relegated to a backup role for the remainder of the year and first six games of 2009. It was only after the Titans started a woeful 0-6 this year that Young got a chance to start again. Since his return as a starter three weeks ago, Tennessee is now 3-6.
Vince Young’s story is still unfolding but haven’t we all been in his shoes before? I’m thinking specifically about our work. We’re good at what we do and receive accolades from our managers. Then, we make a mistake and are demoted to some form of a lesser role in the organization. Or we find ourselves entangled in a layoff. Or we simply find ourselves burnt out of the job. It becomes easy to just stop caring and giving our best. This quote from Young as told to Sports Illustrated’s Peter King shows how important it is to stay out of the muck and mire of self-defeating, internal dialogue.
A couple of times last year, when he was most frustrated, Vince Young would text Kobe Bryant, who had become something of a mentor. He’d write something like, “Man, I wanna play so bad. What do I do?” The answer would always come back from Bryant with something like this: “Stay focused. Work on your craft.”
When we’re faced with bad situations in our work, often the best solution is to remember that its temporary and can turn around at any point. We need to stay focused and committed to improving our selves and our capabilities. You never know when you’ll be asked to return to the starting lineup with a chance to be even better than before.
In an organization, nothing starts a mad fit of eyerolling and quizzical looks among employees quite like management decrees. It’s not unlike the images we have of royal decrees being issues in olden times. From atop his tower, the king stands before his subjects and issues proclamations that often have little positive bearing on their lives (e.g., your taxes will be increased because I want to fight a war in a land you’ve never heard of – or – this is your new queen, now bow down and worship her). But hey…he’s the king and do any damn thing he likes because he’s the king (including repressing the local peasants who disagree with his claim to allmighty power).
Management decrees (oh alright, if it makes you feel better we’ll call them “decisions”) often come from the same thinking: “This is a good decision from my vantage point and employees will just need to accept it.” These decisions don’t need to be weighed against whether they make sense to the employee, whether they mesh with their day-to-day experience, whether they make their working lives easier. The employee is supposed to follow the orders because the individual proclaiming them is their king boss.
For a more modern day example, CNN reports the Pentagon and Department of Veterans Affairs are seriously contemplating the idea of creating a tobacco-free military. At a surface level, it sounds honorable and makes sense since so many VA hospitals cope with the fallout of tobacco-related illnesses. But dig a little deeper and it shows the same misguided thinking that is the hallmark of one-way managerial decision-making: As your boss, I know what’s best and while I may pretend to care about what you think, I really don’t care enough to listen. If the Pentagon did listen, these are the things they might actually hear:
“When you’re tired and you’ve been going days on end with minimum sleep, and you are not getting the proper meals on time, that hit of tobacco can make a difference,” said Gen. Russel Honore, who was in charge of the Army’s training programs before he retired.
Other soldiers questioned whether this was a good time to stamp out smoking, given the Army’s concern with a high suicide rate. “For some, unfortunately, they feel that smoking is their stress relief. Well if you take it away, what is the replacement?” said Sgt. 1st Class Gary Johnson.
(Note: Let me say that I’m not advocating smoking or tobacco use. I enjoy an occasional cigar with friends, but also fully know the health risks. I’ve had my share of relatives who’ve dealt with the connected illnesses such as cancer and emphysema. But if you haven’t noticed, this blogpost isn’t about tobacco…it’s really about the hubris of managerial decision-making.)
There is something to be learned from getting out from behind the desk, the clinical wording of studies and the blind paternalism that passes for managerial decision-making. Demanding and decreeing change will likely get you nowhere at best; it might just cost you respect and influence among your employees. Bring your people into the decision-making process and learn how decisions will interplay with their daily working reality. Your decisions will be more relevant and your chances of having filth flung at you during company meetings will be lessened.
Bailey WorkPlay © 2012. All Rights Reserved.
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