Comments for Bailey WorkPlay

Comment on Hassle Mapping the Customer Experience by SusanAbbott

SusanAbbott — Tue, 21 Feb 2012 22:52:40 +0000

I love the concept of hassle mapping. Great label for the approach!

Comment on Don’t Like To Work? (And What You Can Do About It) Part I by Hate Your Job. Love Your Work. | The Alchemy of Soulful Work

Hate Your Job. Love Your Work. | The Alchemy of Soulful Work — Tue, 14 Feb 2012 18:45:29 +0000

[...] popular posts from Bailey WorkPlay have been Don’t Like to Work and What You Can Do About It Part 1 and Part 2. Why? Because folks find them when using this very popular search phrase: don’t [...]

Comment on AT&T Proves It Knows Zilch About Positive Customer Experience by AT&T Proves It Knows Zilch About Positive Customer Experience … | ATTSucks.me

Thu, 09 Feb 2012 20:17:35 +0000

[...] Article source: http://www.baileyworkplay.com/2012/02/att-proves-it-knows-zilch-about-positive-customer-experience/ [...]

Comment on AT&T Proves It Knows Zilch About Positive Customer Experience by chriscognito

chriscognito — Tue, 07 Feb 2012 12:56:05 +0000

@allgood_b yep, it’s taking action PLUS working toward the results a customer needs that @att must understand..anything else is a fail

Comment on AT&T Proves It Knows Zilch About Positive Customer Experience by allgood_b

allgood_b — Tue, 07 Feb 2012 12:54:38 +0000

@chriscognito @att it took 16 days to move my Internet from one apartment to another… Pre-wired for AT&T apartment. 16 days seriously?

Comment on AT&T Proves It Knows Zilch About Positive Customer Experience by allgood_b

allgood_b — Tue, 07 Feb 2012 12:53:18 +0000

@chriscognito @att they responded to my messages on here yesterday but what’s the point? They won’t do anything to make me feel better.

Comment on AT&T Proves It Knows Zilch About Positive Customer Experience by chriscognito

chriscognito — Tue, 07 Feb 2012 12:14:32 +0000

@allgood_b sorry to hear you’ve experienced similar from @att..I’m just astounded I’ve yet to see any action from them even after blogpost

Comment on AT&T Proves It Knows Zilch About Positive Customer Experience by ATTCustomerCare

ATTCustomerCare — Mon, 06 Feb 2012 22:52:05 +0000

@allgood_b So sry to hear about your experience. Is there something that you would like for us to check into for you?

Comment on AT&T Proves It Knows Zilch About Positive Customer Experience by allgood_b

allgood_b — Mon, 06 Feb 2012 20:14:58 +0000

@chriscognito I tell everyone I can how awful @ATT & @ATTCustomerCare treats & handles people.

Comment on AT&T Proves It Knows Zilch About Positive Customer Experience by allgood_b

allgood_b — Mon, 06 Feb 2012 20:14:20 +0000

@chriscognito I had the same experience. Wrote to all people I could find on the website after & no luck! They are awful customer service.