All Things Related to books/magazines

You Can Lead Employees To Change, But You Can’t Make Them Do It

09.11.2007
I’ll openly admit that I’m not always the best employee. It all relates to a stubborn streak that I inherited from both my mother’s and father’s sides of the family (though Baileys and Garretts often claim the other is worse). The things is that I like to do things my way. I often bristle if [...]

Corporations Are Social Institutions

06.29.2007
I don’t know if there’s a secret magic pixie reading WorkPlay, but I found a nice one-year subscription to Harvard Business Review waiting for me in the mail today. Thank you secret magic pixie, whoever you are. From the latest issue of HBR, here’s some juicy thinking from Henry Mintzberg. It falls under the article [...]

Sit On The Same Side Of The Table

12.29.2006
It’s end of year, which means trying to get my life back into focus. As an example, over this past Christmas holiday, I spent some time getting our new home in order. Interspersed with all the yuletide merriment, I decided to get medieval on all the unpacked boxes and disorganized clutter that had accumulated over [...]

Reading Anything Good Lately?

03.13.2006
I came across this article from the UK-based Guardian Newspaper online. Turns out I might not be as well-read as I thought. Museum, Libraries and Archives Council (MLA) in Britain asked librarians around the country, “Which book should every adult read before they die?” At the top of the list was To Kill A Mockingbird [...]

Review Of “To Be Of Use” by Dave Smith

02.22.2006
Rosa Say has given me just the nudge that I need to do something that’s been floating on my to-do list for a while. This is Talking Story’s 2nd Annual Love Affair with Books where folks in her Ho’ohana Community have been encouraged to submit a book review. Well, I’ve been meaning to write a [...]

Managing The Custo/Member Experience With Aloha

07.19.2005
I’ve written before about my dear friend Rosa Say and her book Managing With Aloha. While it is largely intended for organizational managers who want to create vibrant values-based relationships with their staff, I’m beginning to re-read it again from a slightly different perspective. As an association executive, one of the more challenging relationships we [...]

Happy (Belated) Birthday Dr. Seuss

03.03.2005
I really meant to write yesterday evening, but life sort of got in the way. Anyway, for those of you who have kiddies, teach kiddies, or are just a big kiddie yourself, you probably know that yesterday (March 2) was Dr. Seuss’s birthday. In honor of this brilliantly whimsical man, the Bailey girls and I [...]

Tapping Your Hard-Wired Creativity

02.11.2005
One of the creative habits I’m reinstituting is waking up early each morning as the sun rises and reading in the yellow, cheerful sunroom of my home. I used to do this each workday morning, but somehow I allowed myself to get away from it. Too bad, because now I remember how the act of [...]

Can’t Sing or Bake? Do It Anyway and Love It

02.05.2005
One of the really cool fringe benefits of being a dad is getting to read great stories to my girls. One book that Leah (my oldest) and I share as a favorite is The Chicken Sisters by Laura Numeroff. It’s about three sisters – one who loves to bake, one who loves to knit, and [...]

We Are Not a Product

01.07.2005
I find myself caught in a bit of dilemma. As a career coach growing his practice (while at the same time looking for new work within a company in organizational development), I have tried to follow the ideas behind The Brand Called You. It’s about marketing all that is distinctive and noteworthy about ourselves. It’s [...]

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Bailey WorkPlay is a customer experience consultancy based in Austin TX. We specialize in helping businesses become even more focused on their customers through research, strategy, and design implementation. Our singular goal is to create extraordinary experiences that get your customers talking and craving an even deeper relationship with your business.

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If your business needs help with its customer experience work or you’d like to add a little WorkPlay to your next event, then let’s talk.

email: contact@baileyworkplay.com
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