Tag Archive | "Communication"
Communities
Time To Break Up The Cool Kids Club?05 May
Be mindful of your own community. Do you have any cliques? Is there an "elite" class who may be excluding other members from their group? I'm not suggesting that allowing groups to form is a negative. Just be careful about the dynamics forming from this behavior. If members feel they are not included and welcome in different areas of the community, they'll likely make way for the door.
Relationships
Sales Are Driven By Relationships Not Ads21 Apr
How do you communicate with your current customers? Do you only send them mail when you're launching a new product or email them when there's an upgrade to purchase? Have you taken a good hard look at what you communicate and how often you communicate it? Is it all BUY, BUY, BUY? If so, that's a prescription for buyer fatigue. The reality is that sales are driven by relationships not broadcasted advertisements.
Business
The New NASA Video And Why It Matters To Your Organization09 Feb
Did you happen to catch the story on NPR this morning about the video satirizing NASA's overbureacratization and lack of imagination which has come to define the agency? It's a perception that not only exists outside, but has become increasingly entrenched inside the organization. Aside from NASA, does this sound like your own organization?
Relationships
Step Away From The Trade Booth03 Jan
Here’s a little fact about me: I don’t like trade shows. From the visitor side, they make me uncomfortable. I’m always afraid to make eye contact with an exhibitor for fear that I’m going to get the full-on sales blitz. And usually it’s for a service or product that I really don’t need. Ever try [...]
Work
Confidentiality In Organizations02 Apr
Today Annette Clancy, Johnnie Moore, and Matt Moore published a terrific podcast focused on confidentiality in organizations. It’s based on a post started by Annette a couple of days ago called In Confidence. While the podcast is aimed at the consulting experience, there’s some juicy insight here for managers and leaders, as well.
Among the topics [...]
Work
The Crucial Role Of The Agitator31 Mar
Are you someone who sees the status quo inside your business and has an overwhelming desire to shake things up? Do you get frustrated by the often glacial pace of change and feel the need to speed it up? Do you exhibit a relentless and courageous ability to point out elephants of all sizes lurking [...]
Work
The Monodimension Of Absolutes11 Feb
Here are a few phrases that I’ve heard thrown about lately:
Billy is an absolute ass…he’s always out for himself.
Stan never does his job right…I’m always having to pick up the slack for him.
I can’t stand Beth…every time I need something she’s too busy to help.
Note some [...]
Work
Giving A Bad Relationship A Fresh Start14 Nov
Thom Singer over at Some Assembly Required wrote a thoughtful post on how to revive a professional relationship that’s gone sour. He writes:
Sometimes it is easy when you have a large circle of friends and professional contacts to place the blame on the other person. Obviously the issue cannot be you, as there are many [...]
Work
Connecting To Work That Matters24 Sep
As I wrap up for this Monday evening, I keep coming back to an idea that is fairly simple, yet ever so easy for managers to forget. It’s the idea of matter. No, not dark matter hanging out in the cosmos or grey matter hanging out between our ears.
It’s the idea that employees want work [...]
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