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	<title>Bailey WorkPlay &#187; constituents</title>
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	<description>Rethinking Customer Experience &#38; Marketing</description>
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		<title>At Connection Cafe: Don&#8217;t Take Your Staff&#8217;s Engagement For Granted</title>
		<link>http://www.baileyworkplay.com/2008/06/at-connection-cafe-dont-take-your-staffs-engagement-for-granted/</link>
		<comments>http://www.baileyworkplay.com/2008/06/at-connection-cafe-dont-take-your-staffs-engagement-for-granted/#comments</comments>
		<pubDate>Wed, 25 Jun 2008 12:51:36 +0000</pubDate>
		<dc:creator>Chris Bailey</dc:creator>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[connection cafe]]></category>
		<category><![CDATA[constituents]]></category>
		<category><![CDATA[customer service]]></category>
		<category><![CDATA[employee engagement]]></category>
		<category><![CDATA[members]]></category>
		<category><![CDATA[nonprofits]]></category>

		<guid isPermaLink="false">http://www.baileyworkplay.com/?p=390</guid>
		<description><![CDATA[Today I published my first post for the Connection Cafe, Convio&#8217;s company blog. I&#8217;m hoping it gets some energetic and passionate comments so head over there and start a dialogue. Connection Cafe is largely written to the nonprofit audience, but if you&#8217;re from the corporate world don&#8217;t let that scare you off. I&#8217;ll be dealing [...]]]></description>
			<content:encoded><![CDATA[<p>Today I published <a href="http://www.connectioncafe.com/post/connectioncafe/dont_take_your_staffs_engagement_for_granted.html">my first post for the Connection Cafe</a>, <a href="http://www.convio.com">Convio&#8217;s</a> company blog. I&#8217;m hoping it gets some energetic and passionate comments so head over there and start a dialogue.</p>
<p><a href="http://www.connectioncafe.com/connectioncafe">Connection Cafe</a> is largely written to the nonprofit audience, but if you&#8217;re from the corporate world don&#8217;t let that scare you off. I&#8217;ll be dealing with the same themes there as I do here with Bailey WorkPlay&#8230;but more pointed to the NPO crowd.</p>
<p>Here&#8217;s a snippet:</p>
<blockquote><p>But then, I would follow this with something usually less obvious: without an engaged staff, there would be no members <strong>wanting</strong> to bring their dues, participation, and energetic passion. Too often, professional associations and non-profits expend so much of their focus on what lies outside, they can overlook the very people who make things happen inside every single day (don&#8217;t worry, for-profits are not immune either). There&#8217;s a reason why many non-profits are not run solely by members or volunteers. It&#8217;s because the professional paid staff have the experience, skills, and talents to help members and volunteers achieve great organizational goals.</p></blockquote>
<p><a href="http://www.connectioncafe.com/post/connectioncafe/dont_take_your_staffs_engagement_for_granted.html">Go read the whole post&#8230;</a></p>
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