All Things Related to customer service

Being A Good Customer Is Good For Your Own Work

11.18.2007
Now that I’m out of the non-profit world and in the corporate world, I’m more conscious of public perception of companies. In particular, the perceptions of the bloggerati who can sometimes be unforgiving in their attitudes. As a customer, I will openly admit that I’ve grown less patient with companies over the years. If I [...]

Creating You-Focused Value

01.11.2007
When you get positive feedback from your customers, which would you rather hear (or read): You are a rock star! or You are a rock star because you helped me figure out how to solve this problem that’s been a major pain in the ass for months! or I feel like a rock star because [...]

About

Bailey WorkPlay is a customer experience consultancy based in Austin TX. We specialize in helping businesses become even more focused on their customers through research, strategy, and design implementation. Our singular goal is to create extraordinary experiences that get your customers talking and craving an even deeper relationship with your business.

Make Contact

If your business needs help with its customer experience work or you’d like to add a little WorkPlay to your next event, then let’s talk.

email: contact@baileyworkplay.com
phone: 512.827.9000