All Things Related to employee retention

Don’t Hype Your Employee Branding…Make It Real

01.22.2009
Earlier this week, Michael Arrington at TechCrunch managed to get his mitts on some rather juicy inside information from Google. Turns out that the tech darling isn't the career paradise that it's been made out to be. For all the gushing that us outsiders did over their innovative benefits and employment practices, perhaps it was all just hyperbole. There are some cautionary lessons to be extracted from this if you're not only on the hook for your organization's employer branding but employee engagement.

Five Ways To Treat Employees Like Customers

07.07.2008
What if your organization applied the same degree of focus on the internal retention of employees as it does on the external retention of customers?

Hidden Talents Part 1: Talent, Retention, And The New Realities

06.09.2008
Before diving into the idea of hidden talent, we should take a step back and examine the current understanding of talent. Before 1997, the concept of talent was pretty much exclusive to the entertainment industry. That changed when McKinsey published their seminal study called The War for Talent. Whether or not you buy into whether [...]

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Bailey WorkPlay is a customer experience consultancy based in Austin TX. We specialize in helping businesses become even more focused on their customers through research, strategy, and design implementation. Our singular goal is to create extraordinary experiences that get your customers talking and craving an even deeper relationship with your business.

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