All Things Related to feedback

Your Opinion Is Valuable To Us…

07.05.2010
Well, that is, if we ever get around to doing anything with your opinion. Sadly, that’s often the internal corporate dialogue that happens around customer surveys and feedback mechanisms. Once upon a time when I was a membership development director of a nonprofit association, I had a long chat with my Board of Directors. They [...]

Feedback: Karaoke With Tube Socks?

04.29.2008
Steve Roesler published a great post (then again, has he ever written a bad post?) titled Talent: Accurate Self-Awareness or Karaoke Feedback?. The main focus is feedback and he offers suggestions on how to give it as well as how to receive it. For me, I find the hardest thing to remember about feedback is [...]

About

Bailey WorkPlay is a customer experience consultancy based in Austin TX. We specialize in helping businesses become even more focused on their customers through research, strategy, and design implementation. Our singular goal is to create extraordinary experiences that get your customers talking and craving an even deeper relationship with your business.

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If your business needs help with its customer experience work or you’d like to add a little WorkPlay to your next event, then let’s talk.

email: contact@baileyworkplay.com
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