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	<title>Bailey WorkPlay :: Customer Experience Design &#187; raises</title>
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		<title>Let&#8217;s Change How We Relate To Future Success</title>
		<link>http://www.baileyworkplay.com/2008/04/lets-change-how-we-relate-to-future-success/</link>
		<comments>http://www.baileyworkplay.com/2008/04/lets-change-how-we-relate-to-future-success/#comments</comments>
		<pubDate>Fri, 04 Apr 2008 14:32:27 +0000</pubDate>
		<dc:creator>Chris Bailey</dc:creator>
				<category><![CDATA[Work]]></category>
		<category><![CDATA[management]]></category>
		<category><![CDATA[organizations]]></category>
		<category><![CDATA[performance]]></category>
		<category><![CDATA[promotions]]></category>
		<category><![CDATA[raises]]></category>

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		<description><![CDATA[Right now, my new faddish pastime is LinkedIn Answers (I&#8217;m a renaissance soul so give it a couple of weeks&#8230;it&#8217;s likely to change). I dig how some fairly simple questions can generate some interestingly diverse opinions. I&#8217;ve been posting some questions and receiving some responses that I&#8217;ll likely incorporate into upcoming blogposts. Recently, someone asked [...]]]></description>
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<p>Right now, my new faddish pastime is LinkedIn Answers (I&#8217;m a renaissance soul so give it a couple of weeks&#8230;it&#8217;s likely to change). I dig how some fairly simple questions can generate some interestingly diverse opinions. I&#8217;ve been posting some questions and receiving some responses that I&#8217;ll likely incorporate into upcoming blogposts.</p>
<p>Recently, someone asked this question:<br />
<strong> Does past performance guarantee future results? If not, why it is so often used as a criteria for raises and promotions?</strong></p>
<p>I was surprised by the responses. Many opined that there are no guarantees, yet the past usually indicates the future and this is the only option we have. To which, I must call bullshit. This sounds an awful lot like a collective &#8220;that&#8217;s just they way things are.&#8221; Really? I just can&#8217;t accept that. Here&#8217;s the answer I offered:</p>
<blockquote><p>No and this is exactly why the structure used for raises and promotions is flawed. Our own successes often get in the way of future success. See Marshall Goldsmith&#8217;s book <a href="http://www.amazon.com/exec/obidos/ASIN/1401301304/ref=nosim/baiwor-20" target="_blank">What Got You Here Won&#8217;t Get You There</a>.</p>
<p>However, I think what the responses here show is that few organizations have figured out how to build in raises and promotions. So, we&#8217;re still dealing with an old system that may no longer work. Here&#8217;s an idea&#8230;scrap past performance as the key indicator for whether someone gets a raise. Make it based on the number of new ideas conceived during the year, the number of innovations to improve processes, etc. Something that actually is forward-looking rather than backward facing. And let&#8217;s change the idea of promotion. What&#8217;s a promotion&#8230;change from line employee to manager? How about adding work that fits the strengths of that employee rather than just giving a title promotion.</p></blockquote>
<p>So, am I on to something here? Completely full of crap? What&#8217;s your take? And if you&#8217;ve managed to change the criteria for compensation and professional acknowledgment, what&#8217;s your story?</p>
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