All Things Related to trust

Confidentiality In Organizations

04.02.2008
Today Annette Clancy, Johnnie Moore, and Matt Moore published a terrific podcast focused on confidentiality in organizations. It’s based on a post started by Annette a couple of days ago called In Confidence. While the podcast is aimed at the consulting experience, there’s some juicy insight here for managers and leaders, as well. Among the [...]

Shelfari’s Breach Of Trust And What They Can Do

11.18.2007
Connected to my last post, I thought I’d share a comment I made at O’Reilly Radar about the Shelfari pile-on currently taking place in the blogosphere. For those not keeping score at home, Shelfari screwed up in numerous ways lately by violating the trust of its users. And there have been countless blogposts documenting what [...]

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Bailey WorkPlay is a customer experience consultancy based in Austin TX. We specialize in helping businesses become even more focused on their customers through research, strategy, and design implementation. Our singular goal is to create extraordinary experiences that get your customers talking and craving an even deeper relationship with your business.

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