Expect The Best – You Might Just Get It
08.02.2007
For anyone in the process of building or re-engaging a workteam, setting expectations and the right tone for what’s acceptable behavior is vital for healthy cohesion. Rather than establishing ground rules, Tammy Lenski suggests creating group norms. Group norms are co-created, with time for consideration (instead of an exercise to be gotten through) and updated [...]
